Privacy Policy
Last updated: January 1, 2025
1. Introduction
Marrakech Rent a Car ("we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.
2. Data We Collect
We collect information you provide directly: full name, email address, phone number, passport or ID number, driving licence details, and payment information. We also collect data automatically such as IP address, browser type, and pages visited.
3. How We Use Your Data
We use your data to: process bookings and payments; verify your identity and driving eligibility; communicate with you about your rental; improve our services; comply with legal obligations; send you relevant offers (with your consent).
4. Data Sharing
We do not sell your personal data. We may share it with: payment processors; insurance providers; government authorities when required by law; service providers who assist our operations under strict confidentiality agreements.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking records are kept for 5 years for accounting and legal purposes.
6. Your Rights
Under applicable data protection laws, you have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to processing; data portability. To exercise these rights, contact us at info@marrakechrentacar.ma.
7. Cookies
Our website uses cookies to improve your browsing experience. Essential cookies are required for the site to function. Analytics cookies help us understand how visitors use our site. You can disable non-essential cookies in your browser settings.
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
10. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact our Data Protection Officer at: info@marrakechrentacar.ma or +212 600 000 000.